Tele-Health Services

The National Healthcare Group Polyclinics offers suitable patients the option of having remote consultations with our Care Team of doctors, nurses and allied health professionals, from the comfort of their own homes. Please see below for a list of the Tele-health Services we currently offer for eligible patients.

Services   

Description 

     
Video Consultations     
(with doctors) 
 
   

Tele consultation doctor           

 

Eligible patients with well-controlled chronic conditions such as diabetes, hypertension and high cholesterol are offered the option to review their medical conditions and laboratory test results via video consultation with our Family Physicians. Medications prescribed during the consultation can be delivered to the patients’ homes. This service allows patients to manage their chronic conditions from the comfort of their homes, reducing the need for travel to the clinics. 

Tele-DOT     

 Tele-DOT TNPic 

 

Tele-DOT or Tele-Directly Observed Therapy allows eligible patients with tuberculosis to substitute their face-to-face visit to the polyclinic with a video consultation with a nurse. This service allows patients to complete their therapy from the safety and convenience of their homes.

Note: As part of the Singapore Tuberculosis Elimination Programme (STEP), NHGP has been providing Directly Observed Therapy (DOT) to patients with tuberculosis.

For more information on STEP, click here.
 

Tele-Dietetics     

tele dietetic 

  Patients with chronic diseases, as well as paediatric patients with feeding and nutritional needs, are offered a video consultation with NHGP’s dietitians. Besides convenience and time-savings to patients, Tele-Dietetics allows our dietitians to develop specific dietetic interventions that are practical in a patient’s familiar environment.
 
 
Tele-Physiotherapy     

 tele physio 

 

Eligible patients with existing physiotherapy review appointments may be offered therapy via video consultation with an NHGP physiotherapist. This provides patients with convenient access to physiotherapy services without having to leave their homes. Patients’ movements and prescribed exercises are properly guided during the video consultation.
 
 

Tele-Psychology     

tele psy 

 

Eligible patients with existing psychologist review appointments may be offered the option of a video consultation with NHGP’s psychologist. This service enables psychologists to provide crucial mental health support and intervention to patients from the comfort of their homes, reducing the need for patients to travel to the clinics. 

Tele-Wound Monitoring     

  Tele Wound TNPic 

 

Patients who require frequent care for wounds such as superficial pressure injuries or post-surgical wounds may be enrolled into NHGP’s Tele-Wound Monitoring service. This service allows wound nurses to provide remote wound monitoring and wound assessment, enabling patients to self-manage their wounds at home. Follow-ups are conducted over a telephone call.

Tele-Consultation
(with Care Managers)
 

   

 Tele-Consult TNPic 

 

Patients with chronic conditions, such as diabetes, hypertension, high cholesterol and asthma, are offered the option of one or two telephone consultations a year with a Care Manager – a nurse specially trained in chronic disease management. This replaces the physical visit(s) to the polyclinic and empowers patients to manage their chronic conditions more appropriately in the home setting. 


For more information about NHGP's tele-health services, please speak to our Care Team at our polyclinics or send us your query by using our online form.