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About Us

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National Healthcare Group Polyclinics (NHGP) forms the primary healthcare arm of the National Healthcare Group (NHG), serving a significant proportion of the population in the central and northern region of Singapore.​​

NHGP provides a comprehensive range of health services for the family, functioning as a one stop health centre providing treatment for acute medical conditions, management of chronic diseases, ​​​women and children health services and dental care. The focus of NHGP’s care is on health promotion and disease prevention, early and accurate diagnosis, disease management through physician led team-based care as well as enhancing the capability of Family Medicine through research and teaching.​

​​​Through the Family Medicine Academy and the NHG Family Medicine Residency Programme , NHGP plays an integral role in the delivery of primary care training at medical undergraduate and post-graduate levels. The Primary Care Academy provides a one-stop primary care training centre for primary healthcare professionals and the com​munity​.​




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Our Core Values
Compassion
We care with love, humility and empathy.

Resilience
We are united, adaptable and will support one another through challenges.

Integrity
We commit ourselves to the highest standards of ethical conduct.

Stewardship
We are responsible for the care of our people, patients and population.

People-Centredness
We value diversity, respect each other and encourage joy in work.

 
Our Vision

Achieving excellence in primary care, empowering healthier communities.

 
Our Mission

We provide holistic relationship-based primary care and advance family medicine in a collaborative environment of continuous learning, innovation and research.

Our Tagline
Advance • Transform • Empower​




​Whistle-Blowing ​​​​​​


​Click here to raise concerns on the following:

 


1. Fraud/ suspected fraud / irregularities

2. Wilful destruction of NHGP assets

3. Instigations to engage in acts of subversion

4. Conduct which is an offence or breach of law

5. Unethical / improper practices or non-compliances in regulatory requirements / NHGP's policies​


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Awards and Achievements

Value-Based Healthcare (VBHC) Conference 2022

'Appropriate Utilisation Of Health Technologies' category
'Applying Best Available Evidence To Achieve Value-Driven Care' category

National Healthcare Innovation and Productivity Medals 2022

Best Practice Medal under the Care Redesign Category

Building and Construction Authority

Universal Design Excellence Award, Kallang Polyclinic & Long Term Care

National Healthcare Innovation and Productivity Medals 2021

Best Practice Medal
(Implementing Tele-consultation Services for the Care of Chronic Conditions)

National Healthcare Innovation and Productivity Medals 2019

Excellence Champion Medal
(NHGP Teamlet Care Model - A Redesign of Chronic Care Delivery)

Building Construction Authority Universal Design Mark Award 2019

UD Mark Gold Plus Award
(Ang Mo Kio Polyclinic & Kallang Polyclinic)

UD Mark Gold Award
(Yishun Polyclinic)

Asian Hospital Management Awards (AHMA) 2019

Excellence Award - Community Involvement
(From Clinic to Community - Starting a Weight Management Conversation in the Clinic and Supporting Lifestyle Modification in the Community)

Excellence Award - Facility Management and Financial Improvement
(Re-Development of Ang Mo Kio and Yishun Polyclinics to Increase Patient Capacity & Improve Patient Care Delivery)

Singapore Health Award 2019

Achievement Award
(NHGP's efforts in promoting workplace health and in enhancing the well-being of employees)

Public Sector Transformation (PST) Awards 2018

ExCEL Innovation Project Award
(Nephrology Evaluation, Management and Optimisation [NEMO] Programme)

National Steps Corporate Challenge 2018

Top - Health and Social Services Category
(Highest daily average step count per participant for April 2018)

Asian Hospital Management Awards (AHMA) 2018

Excellence Award - Talent Development
(Ancillary Staff Talent Management - Job Redesign Initiatives and Core Training Frameworks for Improved Service Delivery of Patient Care)

MOH National Health IT Excellence Awards 2017

IT Excellence - Beyond Hospital to Community Award
(NHGP's tele-collaboration service - Tele-DERM)

Asian Hospital Management Awards (AHMA) 2017

Gold Award - Automation and Productivity Category
(Overall Reduction in System Cost - Using Automation & innovation as Levers for Improved Productivity and Quality of Patient Care)

National Medical Excellence Awards (NMEA) 2016

National Clinical Team Excellence Award (Nephrology Evaluation, Management and Optimisation [NEMO] Programme)

MOH National Health IT Excellence Awards 2015

IT Excellence in Increasing Access to Care
(Introduction of NHGP's Online Appointment System)

MOH National Health IT Excellence Awards 2014

IT Excellence in Increasing Access to Care
(NHGP Tele-care Initiative for Diabetes, Hypertension and Dyslipidemia)

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